Frequently Asked Questions

Location & Getting There

Which airport should I arrive?

The closest airports our facility are :

  • Dubai Airport – 25 Minutes
  • Sharjah Airport – 20 Minutes 

The Resort is pleased to arrange private limousines airport transfers to and from:
1. Sharjah International Airport: AED 250 / per Way
2. Dubai International Airport: AED 350 / per Way

ZOYA is located at Al Zorah in Ajman, the beautiful extensive grounds, from landscaped gardens to natural sand dunes, from beaches to meandering pathways, are the perfect setting for a number of sports or adventures. Aside from the championship golf course set amid mangroves and dunes, opportunities abound to dive, sail, canoe, kayak, and kite surf. Team sports such as basketball, soccer, and beach volleyball are also available, while nature trails offer space for jogging, cycling, and strolling.

In order to rent a car or a bike you must have a valid international drivers license as per the UAE laws. There are many car/bike rental shops in the area. Bicycles are complimentary at the facility.

Ajman city center is a 8 minute drive while Dubai is in 30 minutes proximity.

Accomodation

ZOYA welcomes guests with 61 Keys with 4 different room categories; Premium, superior rooms, Deluxe Suites and a Royal Suite are offered.

All of our rooms include :

  • IPTV with Netflix
  • Safe box
  • Hair dryer
  • Organic bathroom amenities
  • Complimentary Wi-Fi access
  • Complimentary 2 bottles of Alkaline water
  • Selected Organic Tea Station

ZOYA features an outdoor swimming pool with heated Jacuzzi, Aqua Gym and indoor therapy pools. There will be adequate free time allocated each day to go to the beach, relax by the pool or chill out in your room. All activities talks and events are optional so you can manage your leisure time accordingly.

Yes, complimentary high speed WiFi is available throughout the resort.

Yes, we offer a laundry service. Please refer to price list in your room for details.

Your program includes plenty of free time to have a tour. We can adjust your daily schedule to give you free time if you have any special excursions planned. There’s a variety of activities which you can get more information from our front desk.

At our ZOYA Wellbeing center, your beloved ones can share accommodation with you without attending any programs. In this case an accommodation and facility cost will apply. Children under 18 are not allowed in the center. If your child is older than 16, he/she will be considered as an additional guest. All visiting guests must comply with Resort policies.

Unfortunately, pets are not allowed at the resort.

BEFORE ARRIVE: PRE-DETOX

For best results, before joining our detox program follow the Pre-Detox Program be sent after you confirm your booking for two weeks. This will both alkalize and prepare your body for a deeper cleansing. If you do not have enough time, you should start a minimum of 3 days before the detox program. For optimum results in the pre-cleansing phase, eat no meat, dairy products, salt, sugar or foods with added sugar. Stop the intake of coffee, tea, alcohol and all other drinks with caffeine. You can drink all sorts of herbal teas instead. Drink water as often as possible, but not with a meal. Water is a critical addition to the cleansing process. It is best to drink at least 6% of your body weight (I.e. 70 kg body weight, drink 4.2 liters of water).

Pre-cleansing prepares your body for the deep cleansing you will experience on the full fasting program. On a pre-fast, your body will move from an acidic state towards the alkalinity needed for cleansing. You’ll also increase your storage of electrolytes, giving your body the strength needed for cleansing. Fasting without properly preparing your body can result in rapid toxin elimination which, rarely can result in some discomfort including headaches, fatigue, vomiting, diarrhea and dizziness.

The pre-detox is significant in terms of easing the transition to a detox program. If you start your detox without do- ing the pre-detox beforehand, you might feel the “detox symptoms” stronger. These symptoms are also called as the “healing symptoms” which are general reactions that the body can experience in the first couple of days of the detox such as headaches, dizziness, nausea, having strange dreams etc. If you arrive to the center without doing the pre-detox, we can apply the green detox programs to help you to do your pre-detox at ZOYA.

There is nothing specific you need to bring, just comfortable clothing for yoga, meditation and exercise classes etc. Some sports shoes (trainers) for walking, sun cream, swimming suite and a good book for when your chilling out by the pool.

Sportswear and swimsuit would be sufficient to wear during your program. (For the daily walks, yoga classes, use of the fitness room, daily pool/sea/infrared sauna/steam room usages etc.) 

DETOXIFICATION

In this modern life we are exposed to polluted air, stress and passive life, consuming processed foods, additives and many other factors cause accumulation of toxins in our bodies. Therefore detoxing twice a year is highly recommended in order to free ourselves from toxins. Detoxifying assures; slow aging, weight loss, increased energy, improved skin quality, optimize quality of life, enhance immune system functions, prevent chronic diseases and helps us to maintain mental & emotional clarity.

Our Detox programs are engineered for a minimum of 6 nights. However to have effective results we recommend for a duration of 7 to 10 days.

Please refer to our Retreat Programs page for detailed information.

When you first arrive to our center, you will receive a detailed presentation by our Program Managers regarding the programs and the therapies. Together by assessing your health form with our Doctor’s, the most suitable program will be chosen for you during this presentation.
In addition, after the presentation you will be given your hourly schedule until the day of your check-out. You will always be able to modify your program during your stay with consulting our expert staff.

There is no specific time or season recommended to start the programs. So it all depends on your availability and health condition. Our resort is open all year round. We do recommend for you to do a pre-detox at least for 3-4 days before coming to our facilities. All programs start at 8.00 am in the morning. We suggest for you to arrive the night before you start the program in order to start the morning rested and refreshed.

We follow a nonsmoking facility regulation. While you are on the detox program, the craving for smoking decreases by itself, we recommend for you to not to smoke within this period. 

Detox & Cleansing programs at ZOYA considerably reduces the consumption of alcohol and smoking even after you leave. The detox programs that we offer with the assistance our program managers and other suggested extra therapies will ensure your healing process to transform your lifestyle & habits to a Mindful state.

Fasting is suitable for everyone with the consent of detox experts and after the doctor consultation at our centers. Colema is also amazingly effective and safe for your detoxification process unless you are diagnosed with specific health conditions. If you are unsure kindly consult and inform our team prior to arrival for your condition.

Our doctors will be more than happy to assist you regarding your medication intake. You may call/send a detailed e-mail regarding your health condition and our doctors will be in touch with you on a short notice.

We never recommend that you stop taking medication during a cleanse as it can be dangerous. Our highly experienced Holistic Doctors will help to guide you with the best decisions regarding your health and holistic and dietary recommendations.

Yes you can. Type-2 diabetes emerges as a direct consequence of poor diet and unhealthy life-style habits which can be reversed by modifying the diet and other lifestyle components. The duration (between 7-21 days) depends upon the person’s willingness, 7 days is good for balancing hormones and blood sugar values, however at least 14 days is required for a complete impact. Full fasting or juice fasts can be a wonderful remedy for reversing type-2 diabetes. Our highly experienced Detox & Wellbeing consultants & doctors will help to guide you with the best dietary recommendations. Please check our website for more information of feel free to contact us.

In holistic health we recommend treating all skin conditions by cleaning the digestive tract and liver. During your stay you will meet with our Dermatologist who will guide you for the most suitable treatments.

Yes we do. When you first arrive to our center, you will have a consultation with our holistic doctor/practitioner and receive a detailed presentation by our detox & wellbeing consultant regarding the therapies & programs. They’ll be at your assistance throughout your stay. Both our practitioner & wellbeing consultant will look through your pre-screening information and advise you accordingly about which program is the most suitable to meet your needs as well as making holistic recommendations for the future that can assist with any issues that may need addressing.

We have many guests who come to our retreat with high cholesterol and hypertension; in fact, many of them come to fast specifically to help with these issues. Every morning you will have your blood pressure checked by one of our specialized consultants. Although fasting usually will drastically reduce high blood pressure, we never recommend that anybody stop taking their medication for this condition. Cleansing has also been known to indirectly help with issues regarding high cholesterol as the whole process helps to clean the blood and liver, thereby improving the body’s ability to digest and break down fats and lipids. We have experienced and trained staff on hand to help with any questions or concerns you may have regarding these issues as well as extra services to help you plan an individual exercise and dietary routine to bring about greater balance, health and vitality to your life, should you feel a more in-depth analysis is necessary.

You can and our team will also train you on Mindfulness which helps any individual to deal with mental issues.

You can still cleanse if you are skinny as long as you are not currently suffering an eating disorder or with malnutrition or certain deficiencies. The main goal of cleansing is detoxification and removal of impacted waste in your body. We have many skinny, non-overweight people visiting us for fasting and generally they fair just as well as other people. If you are drastically underweight, then you may choose to participate in one of our healthy nutrition programs.

The programs that we offer are suitable for pregnant guests as well. You may apply Healthy Nutritional Programs that would help you to eat clean and nutritional food. When you arrive to our center, the program manager will direct you for picking the suitable program and schedule. Do you do anything special for the guests’ special days (wedding anniversary, birthdays etc.)? We offer several options of treatments complimentary.

Of course; after making the payment, we can send your friend a gift certificate.